Information Technology Training classes
Information Technology Tier 1
This is one of two classes for students interested in going into the Information Technology (IT) field. This class fits ELL level B2+
Introduction to IT will:
- Give students the opportunity to earn Northstar Digital Literacy certificates in Basic Computer, Email and Internet.
- Help students understand basics of social media, digital privacy and security and how to be a good digital citizen.
- Introduce students to IT careers .
- Give students vocabulary for hardware and software computer components.
Classed funded through IELCE Grant Opportunity
Information Technology Tier 2
Information Technology Tier 2
This class will focus on Technical Support Fundamentals, a Coursera platform where students gain skills and knowledge of computer history and understand IT career pathways. This class is for ELL level C1+
Students will be able to:
- Name hardware, software and platform components.
- Understand different operating systems and how they interact.
- Understand concepts around Internet privacy and security for digital citizenship.
- They will learn how to perform basic computer troubleshooting with customer/computer users.
- They will focus on customer service skills and will job shadow current field technicians and help desk support.
Classed funded through IELCE Grant Opportunity
Adam Kieffer
Next Class
Winter: 1/07/25 - 3/27/25
Tier 1 - 11:30-1:30
In-person
Monday-Thursday
Tier 2 - 9:30-11:30
Online- Google Meet
Monday-Thursday
*Some days are in-person for skills training